Free account registration

You can register a free email account, hosted on the domain

The registration can be done at any time from this page:

Create a new free account

You will be asked to:
  1. Choose the username (which identifies the part of your email address that comes before, for example
    The username can be maximum 25 characters long.
    It can contain numbers, lowercase letters and the symbols - _ .
    The username can not begin or end with - _ .

  2. Choose password
    IMPORTANT: remember the password you choose, because you will need it to access your email account!
    We suggest you choose a password that is at least 8 characters long, lower and uppercase letters, numbers and symbols.
    You password CANNOT contain '~\%/£{|} and accented letters
    The safety indicator will tell you if the password you chose is safe or not.
    In order to improve your security level we suggest you don't use common words, names or dates of birth; on the contrary we advise you use an apparently meaningless mix of capital and small letters.

  3. Confirm password
    You just have to type in the password you chose for your email account.

  4. Insert your personal details
    You will have to insert your personal data (do NOT insert fake data or someone else's details)
    Warning: the input of fake information can cause your email account to be deleted, without any previous notification. Your personal data will be treated in accordingly to the regulations regarding personal data protection: personal data protection regulation. privacy policy.
    The input of valid details will be essential for support requests and in case you need to reset your password.

  5. Insert details for password reset
    Alternative email address: insert a secondary email address. Using this account you will be able to reset your password quickly and autonomously, in case you forget it.

  6. "I am not a robot" captcha
    In order for us to make sure the account is actually being registered by a person and not by an automated system, you will have to tick the box next to "I am not a robot".

  7. Accept Terms and conditions
    To complete the registration, tick the box next to "I have read and accept the privacy policy" and "I accept the terms of use".
    Now you can click on the "Next" button and finish the procedure by following the instructions.

I can't find a solution

If none of the given solutions has helped you solve the issue, we suggest you open a trouble ticket. Please describe the problem as best as you can, as well as the error messege you view, if you view one.
To open a trouble ticket click here:

Open ticket