What's going on if the mailbox expires?Considering that ZE-Free is a free email account, Email.it reserves the right to suspend free @ email.it mailboxes after 60 consecutive calendar days of inactivity and to permanently delete them after 120 consecutive calendar days of inactivity.
By deleting the box, all messages, address books, personal data, settings will be permanently deleted and all credits accumulated up to that moment will be cleared.
For more detailed info read the contract.
I've see that my free mailbox expire the xx/xx/xxxx day. What does it mean?The expire date indicated in the webmail help the user to remember that if the mailbox will not be used for 60 consecutive days, the mailbox will be suspended.
I happen to not use the mailbox for longs periods. How can I avoid to loss my email?In this case we suggest you to subscribe a Ze-Light Professional Email or a Ze-Pro Email ( at the corresponding price of euro/year 25 and 40, VAT excluded). With an abonition service, your mailbox don't expire for the all period of subscription, even if it's not used. Furthermore you will have other services, like no one of sponsored messages in exit.
For more informations watch the offers in this page: Professional Email Offers
I need more informations:We suggest you toopen a ticket of informations request. Our staff will reply in the shortest possible time.
To open a ticket click here: